FAQ

Will Hot Buns underwear fit true to size?

Yes, typically. However, if you're in between sizes, we recommend choosing the larger.
Are Hot Buns underwear bulky?

No, we use a micro-fleece to line the cheeks of your undies, maximizing warmth and minimizing bulk.
What is your return policy?

For sanitary reasons we're unable to accept returns or exchanges on underwear. Please refer to our sizing chart or contact us directly if you have further questions about fit. Please be aware that colours may vary slightly from what is shown on your screen.
How much does it cost to ship my order?

Within Canada, $3.50 To the US, $10 To Europe, $17 Shipping prices are quoted in Canadian Dollars before tax and do not include extra duties or taxes which will be charged C.O.D.
How long should my order take to arrive?

Orders are shipped via Canada Post within 5 business days. Expect an additional 3-5 days for delivery in Canada. Due to the variable time Customs takes to process packages, 1-3 weeks is the estimated time for delivery to the US and Europe.